![]() ![]() To keep in touch with everyone I know using instant messaging apps, I would need to have almost all of them installed on my phone, and I would be constantly forwarding chats from one app to another. There are around a dozen messaging apps in common use today - each boasting similar features and differing degrees of privacy and security.Īs demonstrated by my joyful Christmas Day communications, this is not an ideal situation. In short, instant messaging is a fragmented ecosystem, and it’s not getting better anytime soon. My mother and my sister use Telegram, while my brother and father use Facebook Messenger.įor my mother-in-law to send me a ‘ Merry Christmas’ greeting, she needed to bounce it through my wife’s sister, who then passed it on to my wife, who then told me (because we were in the same physical space). Sure there’s the normal SMS/text message, but half of our family uses WhatsApp, while the other half uses Signal. Certain people communicate only using certain platforms. Granted, it was a little tricky at times. The images of turkeys, cranberry sauce, trees, and happy, smiling faces shared between my friends and family kept us connected over the holiday season, even while hundreds of miles apart. Having just endured another isolated Christmas dinner ( thanks, Covid), I have never been more grateful for instant messaging apps. It’s a way of keeping in touch with friends, family, work colleagues, and casual drinking buddies - without the formality of email, and with an easily accessible record of what was said.Īnd because communication takes place over the internet, it is, for all intents and purposes, free - unlike SMS (Short Message Service) and MMS (Multimedia Messaging Service), which often involve expensive fees for sending and receiving messages. ![]() With just one click of a person’s email address they were able to collaborate with them using all the great features that Jabber boasts.Instant secure communication is a basic expectation in the 21st century. Jabber was also praised by employees at the firm due to its integration with Microsoft Office applications. The high-definition video calling function that Jabber provides gave site managers the opportunity to take their colleagues around site to give visual updates which was impossible while they were purely using email and telephone calls. This decision was widely embraced by all of their locations as it allowed employees who were working on site to communicate with their respective offices in a much more efficient manner than they did previously. Due to the nature of their firm, and other governmental restrictions in some countries they need to host the platform on-premise rather than utilising a public cloud.īecause of their requirements, they chose to introduce Cisco Jabber into their environment. This all enables for improved efficiency within the firm, therefore leading to faster turnarounds for customers and an improved reputation.Ī large construction company which operates globally with over 10,000 employees wants to implement an instant messaging service that enables fast collaboration between employees who are separated by great geographical distances. Rather than having to sift through an annoyingly lengthy email chain, group chats are far easier to navigate, allowing members of the group to search for specific messages and see all documents that had been shared in the within the group. WebEx Teams also allowed for greatly improved group collaboration at the accountancy firm. The ability to send and receive questions instantly to people takes away the need for any formal structuring like we see in emails which in turn saves a great deal of time at both ends of the exchange. Employees currently use email to interact with their colleagues but many have complained that the rate they receive replies is slowing their productivity as they cannot continue their work without first receiving the critical information.īy implementing Cisco WebEx Teams, the accountancy firm gave their employees the opportunity to collaborate more efficiently than ever before. An medium sized accountancy firm with around 200 staff is looking to speed up their internal communicative processes. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |